SDRs see their own work. Their leads, their notes, their follow-ups, their goals and their own numbers. Other SDRs do not see your numbers, your leads, your notes or your goals.
Managers see the team’s work. Every lead, a feed of recent actions, each person’s counts in Reports for any date range, their goals and progress, and a Last active time taken from their latest action in the product.
What nobody sees, because it is not recorded. Whether you are online. Which pages you open or for how long. Your keystrokes, your device, your location. The feed covers actions inside the product only.
The first time an SDR opens their dashboard in a workspace, a notice tells them what their Manager can see, with a link to What your Manager can see.
Whether and how an employer must tell staff about monitoring depends on where you are. That is for the agency to settle; this page describes the product and is not legal advice.
On this page
The same steps the page’s tour shows the first time you open it. Replay it any time from Help.
- No surprises
Exactly what your Manager can see of your work in this product, and what they cannot.
Something missing, or a way this page could work better for you? In the product, open Help and choose Suggest a feature. We read every suggestion.