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Guides · The side panel

The side panel: the lead

One carrier beside your dialer: who to call, what to say, and one click to log what happened.

The panel’s lead page is where a calling session happens. See Your first calling session with the side panel for the whole flow, and Working without the mouse for the keys.

  • The numbers. Click a number’s row to make it the current one. Alt+Shift+K types the current number into your dialer, or copies it.
  • Log the call. One click on what happened. Add a note or set the next step first to save them with it.
  • The text message. Your template, filled in for this carrier. Copy number and Copy message, send it from your phone or dialer, then Sent logs it.
  • A carrier nobody holds yet. Logging makes it your lead, and Make it my lead claims it.

Choose which sections show, and their order, in Settings. See The side panel: Settings.

The side panel's lead page: the carrier, its status and local time, an overdue call, its phone with Call, Text and Copy, the outcomes to log and a text message filled in from a template (sample data).
Real product · sample data

On this page

The same steps the page’s tour shows the first time you open it. Replay it any time from Help.

  1. Work through your list

    Back returns to the list. The arrows, J and K, or the Next and Previous lead shortcuts open the next or previous lead.

  2. Who you are calling

    The carrier, its status, its own time (green inside calling hours) and the next follow-up.

  3. The public record

    A link opens the carrier's page on the government's public register in a new tab.

  4. The numbers

    Every number and email, with Call, Text and Copy. Click a number's row to make it the current one: the number shortcut copies the current number, and can type it into your dialer.

  5. Log the call

    One click on what happened logs the call. Add a note or set the next step first to save them with it. On a carrier nobody holds yet, logging makes it your lead.

  6. The text message

    Your template, filled in for this carrier. Copy number and Copy message, send it from your phone or dialer, then Sent logs the text.

  7. Notes and status

    Notes for your team, and the buttons that move the lead to its next stage. On a carrier nobody holds, Make it my lead claims it.

Something missing, or a way this page could work better for you? In the product, open Help and choose Suggest a feature. We read every suggestion.